Recently CMS announced that they were expanding the capabilities of their hospital rating site.
Just demo’d the site and it works pretty well. Easy to navigate, a number of various search options to choose from, and an ability to look at raw numbers (using percentage metrics) and even chart them to compare up to three hospitals a once – nothing new on that front. Beyond the quality type metrics that HHS has been measuring and reporting on for some time such as providing a heart attack patient aspirin upon admittance, HHS is now including soft measures like bedside manners of caregivers, cleanliness, noise, etc. This adds but another site to the list of those that are measuring soft metrics related to patient care.
Now, if we could only get CMS to report on some of the more touchy subjects like infection rates.